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Ordering Online

Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

PLEASE NOTE:
For all credit card transactions, YOUR CREDIT CARD BILLING ADDRESS MUST BE AN EXACT MATCH, NO EXCEPTIONS !

Musical compact disc secure purchases for overseas buyers, will be honored up to $75US total only.

Sphere Sound® reserves the right to refuse any international sale.

A note about the Fair Credit Billing Act. Under this act, your bank limit your total loss and cannot hold you liable for than fifty dollars of reported fraudulent charges. In the event your card is used in a fraudulent manner, you must notify your bank or card issuer immediately and in accordance with its reporting rules and procedures.

We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a U.S. Postal Money Order (only).

Return/Refund Policy/Warranties
NO RETURNS ON CUSTOM INSTRUMENTS !
No Returns on any amplifier tubes.

Every item we sell is carefully inspected before it is shipped. If merchandise is defective or damaged upon receipt please contact us immediately after your package arrives for a return authorization claim number. All claims MUST be made within 3 days of receipt of order. Shipping charges will not be refunded. Returned products must be in absolutely new and unused condition for refund.

All sales on eBay are final. We sell NEW custom made electronics and instruments. No refunds, No exceptions. Sphere Sound will rent select instruments/electronics. Please call for details. Be sure of your purchase before you bid on our internet auctions or after visiting our retail location and website. All instruments and electronics are described as new and any finish blemishes or flaws are disclosed, with the originating manufacturers knowledge. All products sold by Sphere Sound will have new factory warranties, (which can include discontinued models) unless product is described as a NOS, demo or used. In the event that an instrument or custom product does not include a warranty card, your name, city/state of residence, and product serial number will automatically be forwarded upon purchase from our website, to the manufacturer for proper registration. Sphere Sound does not share any credit information or other personal data.

Shipping Information
Shipping charges are calculated on a per-product basis. Please make note of the shipping charges associated with each item.

Now shipping worldwide with bank verified credit cards, USPS International Money Orders and PayPal !